Effective Date: 1st April 2025
Website: bookndrive.in
At BooknDrive, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, bookndrive.in, or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, address, driving license details, and government-issued ID proofs.
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Payment Information: Credit/debit card details, UPI, wallet, or other payment-related information (processed securely by our payment partners).
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Booking Details: Vehicle preferences, rental period, pickup and drop-off locations.
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Device & Usage Information: IP address, browser type, device information, and cookies for analytics and service improvement.
2. How We Use Your Information
We use your information to:
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Process bookings and payments.
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Verify your identity and eligibility for self-drive rentals.
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Communicate booking confirmations, reminders, and updates.
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Improve our website, services, and customer experience.
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Send promotional offers, deals, and updates (you may opt out anytime).
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Comply with legal obligations and prevent fraud or misuse.
3. Sharing of Information
We do not sell or trade your personal information. However, we may share your information with:
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Service Providers: Payment gateways, verification agencies, and third-party logistics/support teams.
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Legal Authorities: When required by law, regulation, or government request.
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Business Transfers: In case of mergers, acquisitions, or restructuring.
4. Data Security
We implement reasonable security measures to safeguard your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
We use cookies and tracking technologies to enhance user experience, analyze website performance, and deliver personalized offers. You can manage cookies through your browser settings.
6. Your Rights
You have the right to:
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Access, update, or correct your personal data.
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Request deletion of your account and personal information (subject to legal obligations).
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Opt out of promotional communications.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.
8. Children’s Privacy
Our services are intended for individuals aged 18 years and above. We do not knowingly collect data from minors.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
BooknDrive
Email: info@bookndrive.in
Phone: 8455 888 889
Address: #2170/4071, Ravi Talkies Road, Bhubaneswar-751002, Odisha